п»їFerry Survey Customer survey

Dear traveler, we are doing survey to determine your landscapes of ferry services. Please take few minutes to total this survey. The annonces provided are highly confidential and will only be used for research goal.

Ident: xx, xxx

Section A – General Information

(Please load this section)

1 . Which age group do you get into?

Under of sixteen

16 to 19

20 to 24

25 to 29

30 to 34

35 to 40

40 to 44

forty-five or over

2 . Are you?

Male

Female

3. What is their total monthly income?

Less than MVR 5, 500

MVR a few, 000 – 9, 000

MVR on the lookout for, 001 – 13, 1000

MVR 13, 001 – 17, 500

MVR 18, 001 – 21, 500

MVR twenty-one, 001 and above

4. What is the average month-to-month expenditure?

Less than MVR 5, 1000

MVR five, 000 – 9, 500

MVR being unfaithful, 001 – 13, 000

MVR 13, 001 – 17, 000

MVR 18, 001 – 21, 1000

MVR 21 years old, 001 and above

5. How many dependence do you have?

No household

one particular – several dependents

4 – 6 household

several – 9 dependents

10 – 12 dependents

A lot more than 12 dependents

Section B – Travelling Info

6. Which in turn location do you really most frequently travel in MTCC ferry? Male' - Hulhumale'

Male' -- Vilingili

Male' - Province (Alif Alif, Alif Dhaal and Vaavu Atoll)

7. How often do you travel around in MTCC ferry providers?

Twice or more a day

Daily

Weekends

Weekdays

Once a month

two to 6 days and nights a month

Over 6 days times a month

1 to 5 times 12 months

6 to 10 times 12 months

11 to fifteen times a year

A lot more than 15 occasions a year

Occasionally

Others (Please specify)………………………………………………………………………

Section G – Analysis of Current Ferry Support

(Please fill this section)

8. Just how would you level the following sizes of the existing ferry services? (Please tag вњ— where appropriate)

Duration

Short

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Long

Ticket expense

Low

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High

Quality of Service

Low

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High

9. Just how much do you acknowledge the following claims about MTCC ferry support? (Please indicate вњ— wherever appropriate). Firmly Agree = SA

Strongly Argue = SD

Agree sama dengan A

Differ = M

Neither Acknowledge Nor Differ = NE

SA

A

NE

D

SD

(a) Ferries happen to be kept often

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(b) Ferries will be scheduled punctually

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(c) Medical facilities are available promptly

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(d) Appropriate tools are used

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(e) Safety measures will be taken

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(f) Seats are available in the ferry

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(g) Seats/seating preparations are appropriate

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(h) Ferry temperature is appropriate

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(i) Ticketing strategy is convenient

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(j) Ferries are stored clean (seats & floors)

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(k) Ferry style is attractive

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(l) Timetable informations can be found

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(m) Support changes happen to be informed very well and well-timed

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(n) Total I are satisfied with the ferry service

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10. Just how would you charge the staff of MTCC ferry on the following attributes? (Please mark ✗ where suitable – one particular being most positive and 5 becoming least positive)

one particular

2

several

4

your five

Available

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Not available

Friendly

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Unfavorable

Helpful

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Unhelpful

Successful

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Inefficient

Identifiable

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Unidentifiable

11. The following are a few of the problems encountered by buyers. Please rank the following problems in order of the concern. (Give a list from one particular to 7 where you being the greatest and several being the best of your concern).

Lack of safety features

Lack of medical...

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