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Hospitality Operation Managing

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R. Pham Xuan Quyet

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HSP 2024

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Hospitality Operations Managing Page 1

Table of Contents

1 ) 0.

Business Summary

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Introduction to job objectives

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Purpose of the study

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Relevance of the examine

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Qualifications of Studies

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Body of Content material

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Problems of Housekeeping Management in Bella Vista Hotel and Resort Langkawi............. 7

some. 1 . 1 )

Room care and hygiene concerns

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Incorrect maintenance

............................................................................................. 12 4. 1 . 3.

Bathroom and Amenities issues

...................................................................................... 13 4. 1 ) 4.

Inconsistent manpower management and other solutions

.......................................... 16

4. 2 .

Suggestions

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Bottom line

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Recommendations

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HSP 2024

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Hospitality Procedures Management Web page 2

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Business Summary

This report is founded on the findings from Tripadvisor that was executed to examine theissues of in Bella Windows vista Hotel and Resort Langkawi and supplied therecommendations to get improving housekeeping management inside the futureexpansion. The findings with this report will be according to the remarks fromguests who was simply staying in Bella Vista Lodge and Holiday resort previously and makethe decision on individuals serious problems in this particular hotel. The studyconfirmed the existing of improper hotel housekeeping operation andmanagement would highly influence the of resort and business lead this hoteltowards low earnings. This report discusses in four problems of Belissima Vista Hoteland Resort which are room health and hygiene concerns, inappropriatemaintenance, bathroom and amenities as well as inconsistent manpowermanagement and other assistance. Because of the large growth of travelers around the world, the guests‟ notion to the resort rooms have been moved differently compared the past. Hotel guests are looking forward a comfortableroom and proper motel management when they are staying in particular hotel toincrease the fulfillment of guests. It is shown the fact that comments from hotelguests work means of evaluating the issues of Bella Vista Hotel andResort and the using recommendations happen to be highlighted.

HSP 2024

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Hospitality Operations Management Page 3

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Summary of assignment objectives

Hospitality environment has constantly played a key role inside the tourism and hotelculture. Places to stay or Accommodation with service is the center of virtually any hotel in theworld, nevertheless recently, it is often facing a large number of problems. World nowadays shiftsthe concerns from traditional style with first class...

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